OperatorHow we handle your information.
A plain-English summary of what we collect, why, who we share it with, and the rights you have under UK GDPR.
- We never sell personal data
- We share only with vetted processors
- You can request deletion at any time
- UK-based controller, UK GDPR compliant
1. Introduction
Operator ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our talent placement services, visit our website, or respond to our advertising.
2. Information we collect
- Contact information: name, email address, phone number, job title, and company details when you enquire about our services, book a call, or submit a role.
- Lead form submissions: if you respond to one of our adverts (for example a LinkedIn Lead Gen Form), we receive the details you submit through that form, such as your name, work email, job title, company, and your answers to any questions in the form.
- Role and engagement information: job descriptions, requirements, and materials you share with us so we can place and manage the right person.
- Candidate information: if you apply to join our talent network, we collect your application details, experience, and assessment results.
- Website usage data: information about how you interact with our website, including pages visited and referral sources.
3. How we use your information
- Provide our talent placement and managed engagement services
- Respond to enquiries and arrange calls you request
- Match candidates to roles and manage ongoing engagements
- Improve our services and website experience
- Send relevant updates about our services (with your consent)
4. Data security
Client and candidate materials are handled by our team only, stored securely, and protected by confidentiality agreements. Access to client systems is always scoped, agreed in advance, and covered by NDA and data processing agreements as standard.
5. Data sharing
We do not sell your personal information. We may share data with trusted service providers who assist in operating our business (for example hosting, analytics, or advertising platforms such as LinkedIn), but only where necessary and under strict confidentiality obligations. Where we introduce a candidate to a client, we share only the information needed for the engagement.
6. Data retention
We retain your information only as long as necessary to provide our services and meet legal obligations. We securely delete personal data on request or after a reasonable retention period.
7. Your rights
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
- Lodge a complaint with a supervisory authority (in the UK, the ICO)
8. Cookies
Our website uses cookies to improve your experience and analyse site traffic. You can control cookie preferences through your browser settings.
9. Contact us
If you have questions about this policy or wish to exercise your rights, contact us at toby@appliedoperator.com.